Outward Bound Bay Area Center Program Manager – San Francisco, CA
Organization: Outward Bound California
Position Title: Outward Bound Bay Area Center Program Manager
Location: San Francisco, CA
Hours & Compensation: Starts as a part-time hourly position during a training/assessment period. Upon successful completion of the training/assessment, this becomes a full-time benefited exempt position starting in July 2013. Wage commensurate with experience with a starting range of $36,000 to $42,000.
Position Dates: Start on April 29, 2013.
Application Deadline: April 7, 2013.
Posted On: March 29, 2013.
Organization Overview:
Outward Bound California (OBCA) delivers educational experiences that help people develop confidence and character through challenges and discovery in the wilderness, in cities, and in schools. OBCA operates urban programs through the Bay Area Center, located in San Francisco, extended summer wilderness courses in the Sierra Nevada Mountains, and winter and spring courses in Joshua Tree.
Description:
The Program Manager is an integral part of the Bay Area Center program management team focusing on the coordination of one and multi-day programs for local schools and youth-serving non-profit clients. This position works to provide daily leadership, administrative support and coordination to ensure safe and effective program delivery while working to support all field staff in their administrative, logistical, and training needs upholding Outward Bound’s core values through expedition instruction. The ideal candidate will have a thorough knowledge and experience of Outward Bound and experience in developing, training, supervising and retaining staff.
Responsibilities:
Program Management
- Supervise mentor and develop Course Director (CD).
- Oversee Instructor Training curriculum and assessment.
- Update course curricula, course area information, packing list, parent information packets for all Bay Area Center programs.
- Manage the instructor and participant feedback system.
- Ensure that all State and Country Park, Forest Service, National Park and other land management policies and procedures are known and followed by staff.
- Support post course programs, follow-up activities, projects and events.
- Support partners with the completion of necessary paperwork.
- Assist in maintaining Bay Area Center program calendar and instructor staff schedules.
- Collaborate as a member of the Bay Area Center program team to determine and fulfill program needs, goals and strategy.
- Assist Associate Program Director (APD) in leading the instructor team in the design, delivery, and quality-assurance of all programs running out of the Bay Area Center.
- Assist APD and Outreach and Marketing Coordinator in creating course related materials.
Safety
- Participate and manage program safety systems.
- Oversee CD and field staff to upload incident reporting for all courses.
- Participate in on-call systems and respond to field emergencies.
- Assist APD and OPD in creating the content for and delivery of safety briefings for field staff.
- Assist in coordination of bi-annual Safety Review and Safety Audit.
Business Management
- Manage course paperwork.
- Manage local program vendor relationships.
- Record course related expenditures.
Logistics & Site Support
- Coordinate all student transports with the program and logistics staff.
- Manage gear, equipment, field communication technology.
- Support staff housing and transportation.
- Orient new and returning staff to Bay Area Center expectations.
Secondary Duties and Responsibilities
- Conduct supervisory visits to field operation sites.
- Support updating OB Wiki site.
- Supervise and mentor Logistics Interns.
- Assist in medical screening.
- Update procedures and manuals to ensure effective delivery of OBCA mission and outcomes.
- Serve as a CD for multiple courses or trainings.
- Participate in other duties as assigned.
Qualifications:
- Familiarity with courses and activities in California, particularly experience in Bay Area course area and school-based programs, is strongly preferred.
- Excellent leadership, organizational, administrative skills and attention to detail.
- Flexible, adaptable and open to change.
- Strong personal motivation, initiative, follow through and commitment.
- Knowledge of OB programs, philosophy and methodology.
- Ability to work both independently and cooperatively as a team member and to give and receive both positive and constructive feedback.
- Able to prioritize and work on multiple projects simultaneously.
- Very effective communicator, both written and oral.
- Current WFR and CPR certification.
- Proficient with PC in Word® and Excel®. Experience in Salesforce is preferred.
- Willingness to spend time in field evaluating staff and their development, and occasionally instructing and course directing.
Education and Work Experience
- Bachelor’s degree and/or 3 years of experience in professional settings.
- Minimum 3 years of outdoor experiential education or teaching experience required.
- Outward Bound or other wilderness expeditionary experience preferred.
- Management experience is preferred.
- Experience working with urban youth, underserved populations, English language learners and/or individuals with diverse background preferred.
- Mandarin, Cantonese or Spanish language skills preferred.
Physical Requirements
- Must successfully complete OB Driver Training, and be able to spend 10% of time or greater driving to and from programs.
- Ability to participate in vigorous physical activity.
- Ability to lift and move a minimum of 40 pounds.
- Ability to be at a desk or computer at least 60% of the time.
How to Apply:
Submit thoughtful cover letter, resume with three references, and field experience log. No phone calls please. Apply at www.outwardboundcalifornia.org (clicck “Employment”) before April 7, 2013 to be considered for the first review. Position will remain open until filled.
Contact Information:
Outward Bound California, http://www.outwardboundcalifornia.org
1539 Pershing Drive, San Francisco, CA 94129
