About Helpdesk Tickets
Submitting a Helpdesk Ticket request allows for a responsive and timely solution to get you back to business as usual.
-
What is a WebHelpdesk?WebHelpdesk is a web-based, request service that the Bard community can use to track and update Helpdesk ticket requests. -
Creating a TicketTo create a ticket, please email [email protected] and include as much information as possible about the issue(s) you are having and/or the service you require. Please also include your contact information. You will then automatically receive an email indicating that we received your request and will be provided with a ticket number.
-
Tracking a TicketBy logging in to the WebHelpdesk system below, you will be able to:
- View and/or update your personal profile
- Check the status of any active tickets
- View your ticket request history
- View our Frequently Asked Questions
